Tech Support

The Technology Department provides tech support for Students and Staff.

Students

For Technical Support

We are open to assist you with any technical support only during Nutrition & Lunch in room 612 located in the second floor of the lab building.

Away from campus? You may be closer to an LAUSD Support Center.

ITS Support Centers for LAUSD Families are open 7:30 am to 4:00 pm Monday through Friday, excluding holidays.

View the ITS Support Centers located around Los Angeles by Clicking Here.

i-Ready Support

Personal Devices

In order for i-Ready to function properly on personal devices, a lockdown browser is required on the device.

Follow the instructions on page 3 of the installation guide on the i-Ready Secure Testing Support page.

Chromebooks

Unsupported Browser

Errors reporting that the browser is unsupported or outdated can be resolved by updating the Chromebook. Follow the "Chromebook Update Instructions" on the right side of the page.

Bluebook Support

Personal Devices

You can run the Bluebook testing app on a Windows or Mac device ONLY.

Your device must be able to connect to LAUSD Wifi.
On test day, your device must be fully charged; it will need to stay on for 3–4 hours.

Download & install Bluebook from the official website here.

Chromebooks

School Issued Chromebooks will automatically have Bluebook installed.

Do NOT sign in, on the bottom left of the log-in screen you will see a button titled "Apps", you will find Bluebook within this button.
If your browser is unsupported or outdated; Follow the "Chromebook Update Instructions" on the right side of the page.